Your Wireless Mouse Not Working? (4 Possible Ways To Fix It)

Sometimes your wireless mouse not working while you are sitting on your desktop monitor or laptop computer.

And, the programs run well, and the keyboard shortcuts perform as well, however, the mouse cursor declines to move on the computer. 

You attempted to insert the USB receiver into a different socket, but the issue persisted. Perhaps there are several explanations why the mouse has failed to work.

Now, If you’re using Windows and you’re having trouble with your wireless mouse, try these fixes:

  • The mouse pointer is moving unpredictably;
  • The mouse pointer does not respond to your movement;
  • For a certain amount of time, the mouse ceases working;
  • Microsoft Windows does not recognize the mouse.

This article is intended to assist you. There is no reason for you to be concerned about this issue; it is fixable. 

Top 4 Solutions For Your Wireless Mouse Not Working Problem:

And, here are four solutions to consider. You do not need to attempt them everyone; simply work your progress downwards before you discover one that fits you.

If the wireless mouse does not come with a receiver, it is a Bluetooth mouse, not even a wireless mouse. Any of the directions given here may not be applicable.

Bluetooth Receiver
Bluetooth Receiver

Moreover, it’s worth remembering that if your wireless mouse is older than 5 years, you can upgrade it.

Any of the above fixes necessitate the use of a functional pointing system. 

And, to use a targeting pen, a USB mouse, a touch screen, or voice recognition to get started. 

And, if you’ve previously allowed wireless access on Windows 10, or if you’ve activated Teamviewer, you can use them as required.

The battery in the mouse may have died. Perhaps you accidentally put anything between the mouse and the transceiver, causing the signal to be broken. 

Maybe there’s also another wireless gadget nearby, such as a cordless telephone that is indeed on the similar frequency spectrum as your mouse and thereby messing with the wireless signaling.

1. You Have To Install The Wireless Mouse Driver Again

Remember: To continue with the below process you can choose the remote control option.

When you have faulty electronics, one of the very first actions you perform is reinstalling the driver. And here is the how to do it:

1) On your keyboard, click the Windows key and also the X button simultaneously, then choose Device Manager.

Device Manager
Device Manager

2) Now, you have to open up Mice and other pointing devices.

3) Then you have to Right-click your wireless mouse and select Update Driver Software from the menu that appears.

Update Driver Software
Update Driver Software

4) At this time you have to Click the 2nd box Browse my computer for driver software; Which also include Locate and Install Driver Software Manually 

Browse my computer for driver software
Browse my computer for driver software

5) Now, you need to Choose–Let me pick/select from a list of device (Wireless Mouse) drivers on my computer(PC).

Let me pick from a list of device drivers on my computer
Let me pick from a list of device drivers on my computer

6) Uncheck the Show compatible hardware box. Now, you have to choose one of the mentioned devices. To proceed, tap Next.

Show compatible hardware
Show compatible hardware

7) To proceed, select Yes.

Update Driver Warning
Update Driver Warning

8) Reboot your computer to apply the update.

9) Reboot the computer and repeat the operation. When you get to the following window, check the Show compatible hardware term. Next, choose the best driver for you. To proceed, select Next.

Update Driver Warning
Update Driver Warning

10) Once the installation is complete, use Device Manager to upgrade your wireless mouse driver. After that, reboot your system.

11) Check to see if the wireless mouse not working problem has been fixed.

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2. Examine the computers, software, and wireless communications

1) Attach your wireless mouse receiver to a separate port on your computer. If at all necessary, use the USB port on the rear of the device which usually has more energy usable

2) Change the battery. Must ensure that you have appropriately installed the appropriate batteries into your wireless mouse.

3) Reconnect to the cellular network. Maintain the status of your system. And after that, disconnect your USB wireless radio, delay about 10 seconds, and afterward connect that back in.

4) Try your Wireless Mouse again on a different computer. If the same issue occurs on a second screen, the wireless mouse can be faulty. In any case, you can contact the Wireless Mouse seller of your wireless mouse for additional advice.

3: Turn off the fast startup feature

One of the causes of this wireless mouse not working problem is said to be the fast startup functionality. 

So, you should turn it off and see if the issue has been fixed

1) On your keyboard, click the Windows key and also the X key simultaneously, then choose the Power Option.

Power Option
Power Option

2) Now you need to mouse-click to choose what the power button does.

choose what the power button does
choose what the power button does

3) Choose Change settings that are currently unavailable

Change settings that are currently unavailable
Change settings that are currently unavailable

4) Uncheck the box labeled “Turn on fast startup recommended” Now you have to click save changes to Save and then Exit

Turn on fast startup recommended
Turn on fast startup recommended

5) Reboot your Desktop or Laptop. All other drivers can now be configured upon startup. As a result, the time it takes to boot up your computer will be longer.

4: Install The Wireless New Mouse Driver

If your wireless mouse somehow won’t fit despite following the steps above, you may be using an incorrect or obsolete motor.

And, you can obtain the appropriate drivers for your wireless mouse in two different ways: manual or automatic.

Manual Wireless Mouse Driver Upgrade 

You should manually upgrade your wireless mouse driver by visiting the company’s webpage and looking for the most current suitable driver for it.

And, be careful to just install drivers that are compliant with your version of Windows 10.

Automatic Update Wireless Mouse drivers 

If you don’t have the patience, stamina, or computer program knowledge to manually upgrade your drivers, Driver Easy will do it for you. 

And, Driver Easy can automatically detect your device and locate the right drivers for your wireless mouse as well as Windows 10 version, which it will import and update perfectly:

1) First you have to install and Download Driver Easy Straightforward

2) Launch Driver Easy and select the Scan Now option. Driver Easy would then search the device for incompatible drivers.

Scan Now
Scan Now

3) Press the Update icon beside the flagged mouse system to download and install the latest version of the Driver Easy’s driver And, this seems to be possible for the FREE Driver Easy edition.

Alternatively, press Update All to immediately download and install the appropriate version of all unavailable or outdated drivers on your desktop or laptop.

And, this necessitates the Pro edition, which includes full service and a 30-day cash back assurance. Once you press Update All, you will be asked to upgrade.

Update All
Update All

4) Reboot your device and verify that Windows 10 may finally find your wireless mouse.

After all, if you’re certain that your mouse isn’t working caused by faulty USB ports or outdated drivers, take these basic measures.

Move 1: Remove the battery from your mouse, hold on a moment, and afterward insert the battery again.

Move 2: If the wireless mouse cursor is still not going, open the Device Manager by typing “devmgmt.msc” within the Windows Run box. 

And, Since the wireless mouse isn’t running, you can open the Run box by pressing Win+R.

Open up the “Mice and other pointing devices” segment, pick your mouse from the chart, and afterward click “Uninstall.”

Now, Simply select Action > Scan for Hardware Changes, then your mouse should come back from the dead.

Microsoft support Articles:

Moreover, If your wireless mouse isn’t working because of battery problems or any other issues mentioned above, there seem to be 3 Microsoft support blogs that should guide:

Moreover, If you’re always having problems with your wireless mouse’s cursor, consider cleaning the mouse’s optical lens on the mouse’s underneath. To remove dust or dirt, use forced air or wet cotton or tissue swab submerged in isopropyl alcohol.


Did the solutions mentioned above assist you in resolving your wireless mouse not working problem? I’m hoping they did. 

If not, you’re probably living with a faulty wireless mouse. Try submitting it back for a replacement if it is already under warranty.

Or, if you still have any queries regarding your wireless mouse not working mention those in the comment section.

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